Frequently Asked Questions
Everything you need to know about your iKamper style journey.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3 to 5 business days within the continental US. International shipping times vary by location, usually ranging from 7 to 14 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
iKamper accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.
How should I care for my iKamper apparel?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also printed on the internal label of each piece.
Do you offer a warranty on your products?
We stand by our craftsmanship. All iKamper apparel comes with a 1-year limited warranty against manufacturing defects in materials and workmanship.